Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website exalabs.ai ("Site") and any related services provided by Exa Labs Ltd ("we," "our," or "us"), including participation in our AI demo voice agent ("AI Demo"). By accessing or using the Site or AI Demo, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our Site or services.

To use the AI Demo or submit information via our Site, you must:

• Be at least 18 years old.
• Have the legal capacity to enter into binding agreements.
• Use our services for lawful purposes only.

We offer:

• Information about our products, services, and company.
• Access to an AI Demo designed to showcase AI operator capabilities.
• Contact and lead capture forms for potential business engagement.

We reserve the right to modify, suspend, or discontinue any part of the Site or services at any time without notice.

When participating in the AI Demo:

• You will be asked to provide your email before starting.
• The AI Demo is interactive and may request your name, company, and other business-related information.
• Conversations are processed in real-time and transcribed.
• Transcripts are stored securely for 30 days for lead qualification and service improvement.
• You are responsible for ensuring your microphone is functional and enabled.

You must not:

• Provide false or misleading information.
• Use the AI Demo to upload, transmit, or share unlawful, harmful, or infringing content.
• Attempt to disrupt or reverse-engineer the AI Demo or underlying systems.

Your use of the Site and AI Demo is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

By participating in the AI Demo, you consent to:

• Collection of your email and conversation transcript.
• Secure storage of transcripts for 30 days.
• Contact from Exa Labs for follow-up purposes.

All content on the Site, including text, images, graphics, logos, and software, is the property of Exa Labs Ltd or its licensors, protected under copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from our content without prior written consent.

• The AI Demo is for demonstration purposes only and should not be relied upon for business-critical decisions.
• We do not guarantee the AI Demo will always be accurate, error-free, or uninterrupted.
• The Site and AI Demo are provided "as is" and "as available" without warranties of any kind.

To the maximum extent permitted by law, Exa Labs Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site or AI Demo, including but not limited to:

• Loss of data.
• Loss of profits.
• Service interruptions.

You agree to indemnify and hold harmless Exa Labs Ltd, its directors, employees, and service providers from any claims, liabilities, damages, or expenses arising from:

• Your use of the Site or AI Demo.
• Violation of these Terms.
• Infringement of any third-party rights.

We may suspend or terminate your access to the Site or AI Demo without notice if:

• You breach these Terms.
• You misuse our services.

Upon termination, your right to use our services will immediately cease.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our Site or services after such changes constitutes your acceptance of the new Terms.

If you have questions about these Terms, contact us at: